Terms and Conditions

Terms & Conditions | Khaolak Transfer
Service Guidelines

Terms & Conditions

Please review the terms that apply when using Khaolak Transfer services and making a booking.

01 · Acceptance

Using Our Services

By using the Khaolak Transfer website or requesting our transportation services, you acknowledge that you have read and agree to these Terms & Conditions. If you do not agree, please do not use our services.

02 · Bookings

Making A Reservation

Customers are responsible for providing accurate pickup, destination, date, time and contact information when submitting a booking request. A booking may be subject to availability and confirmation.

03 · Customer Responsibilities

Customers should provide correct journey information and be available at the agreed pickup location and time. Please notify our team as soon as possible if your travel details change.

  • Provide accurate booking information
  • Arrive at the agreed pickup point
  • Keep contact information available
  • Inform us about important changes
04 · Vehicle & Service

Transportation

Vehicle availability may vary depending on passenger requirements, location and booking conditions. We may provide an alternative suitable vehicle when necessary to complete a confirmed journey.

05 · Travel Details

Customers should allow sufficient time for traffic, airport procedures and other circumstances that may affect travel. Estimated journey times are not guaranteed and may change due to road conditions.

06 · Changes & Cancellation

Booking Changes

Requests to change or cancel a booking should be made as early as possible. Changes may depend on availability and the circumstances of the original reservation. Any applicable charges will be communicated where relevant.

07 · Payments

Charges & Fees

Applicable transportation charges will depend on the selected service, journey details and booking conditions. Customers are responsible for paying agreed charges associated with their reservation.

08 · Delays & Circumstances

Journey times may be affected by traffic, weather, road closures, emergencies, airport delays or other circumstances outside our reasonable control. We will make reasonable efforts to assist customers when such situations occur.

09 · Prohibited Conduct

Customers must not damage vehicles, engage in unlawful conduct, threaten drivers or passengers, or interfere with the safe operation of a vehicle. Service may be refused or ended where safety or legal requirements require it.

10 · Contact Us

Khaolak Transfer Support

Phone: +1 760 358 4800
Email: help@khaolaktransfer.com
2154 Broadway, Inyokern, CA 93527, United States.

11 · Updates

We may update these Terms & Conditions from time to time to reflect changes to our services or operating requirements. The latest version published on this page will apply to future use of our website and services.

Have A Question About Our Terms?

Contact our support team if you need clarification about a booking or our transportation services.

CONTACT SUPPORT